At ECR we have firmly established ourselves in the leisure health and wellbeing sectors, supplying EPOS systems to health clubs and retirement villages for clients such as David Lloyd Leisure, Virgin Active, BUPA and Audley retirement villages. Our systems have been developed to include features which ensure health and wellbeing providers can efficiently organise the management of their transactions, sales, stock and orders far more effectively.
Customer Experience Management with ECR
We understand that ensuring the very best in customer service is paramount both to the leisure, health and wellbeing provider and to their clients. Our system manages each transaction, linking to client accounts and enabling purchases and services to be settled at a future point in time. Account status and permissions are fully managed within the system and visible to management ensuring a smooth running operation, and enabling clients to enjoy the benefits of the services on offer with maximum convenience.
Stock control with ECR
We know that leisure, health and wellbeing providers also require a system that makes ordering quick and easy. Our system monitors current stock levels notifying you when a re-order is required. It works in real-time, so regardless of whether you are managing a single branch or looking at the larger network, visibility of current stock is always available. If required, orders can also be generated automatically through the system, reducing the need for the micro-management of stock.
Simple design functions
Every aspect of our EPOS system has been designed to ensure ease of use. Touch screen functionality enables members of staff to process transactions so customers can be served efficiently, and mobile units ensure that staff can operate on the move to be at exactly the right time and place where the transaction is required. The simple layout also makes it easy to train new members of staff in a much shorter space of time.
To help you increase sale opportunities and maximise revenue, our system allows you to quickly organise promotions around a multitude of items. Used in tandem with the detailed report facility it enables you to track the success of each campaign.
- Ease of use at point-of-sale
- Full control over customer orders
- Integration with customer accounts
- Contactless payments
- Integrated card processing
- Product information updates
- Stock control in real-time
- Detailed reports
- Comprehensive stock management
- E-commerce integration